Privacy Policy

ALIGN Site Solutions Ltd (“ALIGN”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us or use our services.

1. Who we are

ALIGN Site Solutions Ltd is a private limited company registered in England and Wales.

Company number: 17190018

Website: https://www.alignsitesolutions.co.uk/

For privacy-related enquiries, please contact us through our Contact page or using the contact details provided on our website.

2. Information we may collect

Depending on how you interact with us, we may collect:

• Your name
• Company name
• Email address
• Telephone number
• Project information
• Information contained in documents or enquiries you send to us
• Information about your requirements or proposed project
• Website usage information, where applicable

We only collect information that is reasonably necessary for the purposes described in this policy.

3. How we collect information

We may collect information when you:

• Contact us through our website
• Send us an email
• Speak to us by telephone
• Request information or a quotation
• Provide information in connection with a project
• Enter into a contract with us
• Use our website

We may also receive information from clients, contractors, suppliers or other project participants where this is necessary for a project or business relationship.

4. How we use your information

We may use your information to:

• Respond to enquiries
• Discuss potential projects
• Prepare quotations and proposals
• Provide our services
• Communicate with clients and project teams
• Manage contractual and business relationships
• Maintain appropriate business records
• Process payments where applicable
• Improve our website and services
• Meet legal, regulatory or accounting obligations
• Protect our business, systems and information

We will not use your personal information for purposes that are incompatible with those described above without appropriate justification or, where required, your consent.

5. Lawful basis

Depending on the circumstances, we may process personal information because:

• It is necessary to take steps at your request before entering into a contract
• It is necessary to perform a contract with you
• We have a legitimate interest in operating and developing our business
• We need to comply with a legal obligation
• You have provided consent where consent is required

Where we rely on consent, you may withdraw that consent at any time.

6. Who we may share information with

• We may share personal information where reasonably necessary with:
• Professional advisers such as accountants, insurers or solicitors
• Website, hosting, email or IT service providers
• Payment providers, where applicable
• Clients, contractors or project partners where necessary for the delivery of a service
• Government, regulatory or law-enforcement bodies where we are legally required to do so

We do not sell personal information.

We only share information where there is a legitimate business, contractual or legal reason to do so.

7. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including any period required to meet legal, accounting, contractual or insurance requirements.

Retention periods may therefore vary depending on the type of information and the circumstances in which it was collected.

8. Keeping information secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

9. Your rights

Depending on the circumstances, you may have rights under applicable data protection law, including the right to:

• Ask for access to personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete information where there is no lawful reason for us to continue processing it
• Ask us to restrict processing in certain circumstances
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request certain information in a portable format where applicable

To exercise your rights, please contact us using the details provided on our website.

10. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

ICO website: https://ico.org.uk/

11. Cookies

Our website may use cookies and similar technologies.

Some cookies may be necessary for the website to operate. Other cookies, such as analytics or similar technologies, may require your consent.

Please see our separate Cookie Policy for further information.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology or legal requirements.

The latest version will always be made available on this website.

ALIGN Site Solutions Ltd
Company No. 17190018